Please read this privacy statement before using this website or submitting information through it. Call, write or email us should you have any questions. We are committed to safeguarding your personal information while serving you to the best of our abilities.
By using this website, you agree with the terms of this privacy statement.
Personal information is information pertaining to an individual who can be specifically identified.
Information about you is considered personal information for as long as it is possible to trace it to you through one of your personal identifiers. Your personal identifiers are any piece of information that identifies you, such as your name, address, email address, telephone number and IP address.
If you choose to provide us with your Personal Information on the Web, we may transfer that information within Associated Youth Services of Peel (AYSP).
Information that cannot be traced to you is anonymous information. Removing the personal identifiers from your personal information makes the information anonymous. This privacy statement does not apply to anonymous information.
Being responsible for your personal information
Collecting your personal information
Any technical information collected (e.g. date and time of your visit to the website, pages you visited on the site, your originating website, the operating system and browser type you are using and the domain name and IP address) is kept separate from other personal information we may have about you, such as your name or email address; therefore the technical information is not associated with you personally.
On this website, we do not collect other personal information directly. We collect only the information you provide to us via phone, letter, personal meeting or email. We will inform you if we need to collect your personal information by other means.
We collect your information only with your consent.
Some of our Web pages may utilise “cookies”. A “cookie” is a small text file that may be used, for example, to collect information about Website activity. Some cookies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
Using and disclosing your personal information
Your personal information is used only for the purposes for which it was collected.
Your personal information is not disclosed to any third party for purposes other than the ones for which it was collected, except as required by law.
We work with anonymous information whenever possible.
Retaining your personal information
We keep your personal information in physical and/or electronic formats. We retain your information for only as long as it is necessary for the purpose for which it was collected, after which it is either destroyed or made anonymous.
Some of your information may have to be retained for a period of time that extends beyond your relationship with us, for example, when your information is required for safety reasons or by law.
Safeguarding your personal information
The personal information you provide to us is subject to strict security measures. Records kept electronically are maintained on a secure network. Hard copy records are kept in secure storage facilities. The disposal of records is conducted in a secure manner.
Accessing your personal information
You can access your personal information in our possession and request an account of its use and disclosure. We will respond within 30 days of the receipt of your written request.
A privacy breach is considered to be the loss, theft, unauthorized use or disclosure of, personal information. If a privacy breach occurs, or if you have concerns regarding any decision, action, or inaction that you believe does not follow the Personal Health Information Protection Act, you can make a complaint to the Information and Privacy Commissioner of Ontario.
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Telephone: 416-326-3333 or 1-800-0073